Custom Email Authentication

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How to prevent your SchemeServe emails from being marked as spam

Spam is a big problem for e-mail users and most of the major email providers work hard to filter out Spam mail before the recipient receives it.
However, sometimes they filter out email that the user wants to see because of the volumes of mail sent from an address or because they are uncertain of the validity of the email address of the sender.


We have created records for all SchemeServe sites that are using the schemeserve.com domain name.
However, if you are using a custom domain you will need to create DNS records with your domain name provider.
These are to essentially say that you are happy for SchemeServe to send email saying it's coming from you.


Email your domain name provider including the following message:


Please create the following DNS records for my domain name(s) DOMAINNAME.COM, DOMAINNAME2.COM, DOMAINNAME3.COM, etc.:

Type    Host                Data
CNAME	schemeserve-auth    u8145158.wl159.sendgrid.net
CNAME	s1._domainkey	    s1.domainkey.u8145158.wl159.sendgrid.net
CNAME	s2._domainkey	    s2.domainkey.u8145158.wl159.sendgrid.net
CNAME	branded-mail	    sendgrid.net
CNAME	8145158             sendgrid.net


It can take up to 24 hours following your hosting provider making the changes for them to be active.


Checking to see if your domain name has the correct records

Go to https://your-site.schemeserve.com/schemeserve/admin/Website.aspx

Domain & Email tab, click "In order to do that please ask who manages your IT to follow the instructions here."

In the window that opens there is a button to "Verify" the changes.